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Era of Integrity
The Code of Conduct For EAAP Members
1] In the conduct of your business, you have often to seek co-operation of other Estate Agents. In such an eventuality, please deal only with any one of the Members of the Association. (You have the list with addresses and telephone numbers). If however, you are compelled to deal with a non-member, then try to persuade him to become a member of our Association. In case he does not wish to come under the discipline of the Association, first, then at least make sure that he has read and accepted in writing the 'Principles governing the Division of Commission Amongst Members of the Association as framed by our Association and has agreed to become a member after completion of the transaction and has further agreed, to submit in the event of a dispute, to the arbitration of the Sub-Committee appointed by the Association for the Settlement of Disputes.

2] Before commencing work on a transaction with another agent or agents, settle the matter of the division of commission first. If nothing has been discussed and settled in regard to the division of commission then the principles as outlined by the Association will apply.

3] Whenever your feel that the agent or member has done something wrong, don't do anything that will tarnish the image of the Association as an organisation of highly responsible and widely respected Estate Agents, but report such complaints to the Managing Committee of the Association for disciplinary action.

4] If you are approached by a Member for business, however small, be courteous to him and extend to him your full co-operation.

5] If you are given information by another Member, you must not divulge the same to another unless you are in a position to protect his interest or you have his permission to do so.

6] If your are introduced to a client by another agent and that client is known to you, accept him as his client for that particular transaction (of which you had no knowledge) with good grace.

7] Do not misrepresent facts and do not do anything to harm another member's interest.

And Above All Conduct Your Business With Dignity, Sincerity And Integrity


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